Your goods do not become a shipment on their own. They have to be collected, counted, held until the order is complete, packed for the journey, marked, documented, cleared and put on the right vehicle. All of that sits with us — you receive the cargo and the paperwork.
Get a routing proposal
How routing is decided
Every order has a different priority. Some need the lowest possible landed cost, some cannot miss a launch date, some carry goods that dictate their own handling. The transport plan is built around whichever of those is true for you — and then it is booked, monitored and documented without further involvement on your side.
Volume cargo with a flexible date travels by sea, consolidated where possible so you pay for space you actually use.
When the date is the constraint, rail or air carries the order — or part of it, so the critical items arrive while the balance follows by sea.
Fragile, oversized, high-value or regulated goods are routed and packed for what they are, not for what is cheapest to book.
Before departure
Most damage, most short-shipments and most customs delays are created before the cargo ever moves. This is where they are prevented.
Purchases from different factories arrive on different days. They are received in one place and held until the order is whole, so nothing ships in fragments and nothing waits at your cost.
Cartons are counted against the order and the packing list before anything is accepted, so a shortage is found in China where it can still be fixed — not at your warehouse door.
Factory packaging is built for a short truck ride, not for weeks at sea. Where the route demands more, cartons are reinforced, repacked, palletised and strapped for the journey they will actually take.
Your marking, your labels, your barcodes — applied in China so the cargo arrives ready for your warehouse system or your customer's receiving process.
Cargo is measured and weighed before booking so the freight quoted is the freight charged, and loading is photographed with the container and seal recorded.
Transport goes wrong occasionally, and when it does the loss should be recoverable. Insurance is arranged for the declared value and the actual route, not left as an afterthought.
Documents & customs
A shipment held at the border is an expensive lesson in document preparation. The export side is handled in China, and the set you need for import is prepared, checked against the destination's requirements and sent ahead of the goods.
Export declaration and clearance handled at origin so the cargo leaves cleanly and on the booked departure.
Invoice, packing list, transport document and certificates issued consistently, so your broker is not reconciling three versions of the same figures.
Requirements differ by country and by product. The set is reviewed against what your customs will actually ask for before departure.
Invoice and packing list
Values, quantities, weights, carton breakdown and marks.
Bill of lading or waybill
Sea, rail, road or air document naming the consignee and terms.
Certificate of origin
Issued where the destination or a trade agreement requires it.
Certificates and test reports
Product-specific certification, declarations and compliance papers.
Insurance certificate
Cover for the declared value over the booked route.
Fumigation and packing declarations
Where wooden packaging or the destination's rules require them.
Delivery terms
The Incoterm decides where our responsibility ends and yours begins. It is agreed in writing before the order is placed, so there is no argument at the border about who booked what.
| Term | What it means for you | Typically suits |
|---|---|---|
| EXW / FCA | You take the goods at origin and run the transport yourself. We still buy, check and prepare the cargo. | Buyers with their own forwarder in China. |
| FOB | We deliver the cargo cleared and loaded at the port of departure; the main leg is on your side. | Buyers with an existing shipping contract. |
| CIF / CIP | We arrange the main leg and the insurance to the named destination; you handle import clearance. | Buyers with a broker at their own port. |
| DAP / DDP | We take the cargo through to your delivery address, with duties handled under DDP where it is available. | Buyers who want the goods and nothing else to manage. |
Next step
Send the product, the volume and the destination. You get a routing proposal with the mode, the terms and what is included at each stage.
Send a buying request