Deviation identified
The finding is documented against the approved sample and specification, with photographs, so there is no dispute about what was actually produced.
Quality control & reporting
Nothing ships on trust alone.
You are buying goods you cannot walk up to and touch. So we look at them for you — at the factory, at the sample stage, on the line and at the container door — and send you what we saw, in photographs, video and written reports.
Discuss a quality plan
At the source
Checked where problems can still be fixed — in China, before loading.
Why it matters
A defect found late
is a loss.
Once a container has sailed, every option is expensive: reject the shipment and lose the season, accept it and lose the margin, or argue with a factory that already has your money. Quality control exists to make sure that conversation never happens.
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01
Problems surface in China
Deviations are caught while the goods are still at the supplier, where correction, replacement or rejection is a normal part of the order.
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02
The standard is written down first
Specification, approved sample, packaging and marking are agreed before production, so quality is measured against a document, not an opinion.
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03
You decide with evidence
Reports go to you before acceptance. Approving a shipment is your decision, made on photographs and findings rather than reassurance.
Control points
Six moments where an order is checked.
Which of them apply depends on the product and the value of the order. The plan is agreed with you before production starts.
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Before ordering
Supplier verification
Registration, business scope, production capability and export experience are checked before a factory is proposed — so you are dealing with the manufacturer, not with a trading office reselling someone else's line under its own name.
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Before ordering
Sample approval
Samples are obtained, photographed from every relevant angle, filmed where movement or assembly matters, and sent to you. The sample you approve becomes the physical reference for the whole order.
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Pre-production
Materials and first-off check
Before the line runs at volume, materials, components and the first finished pieces are compared against the approved sample and the specification sheet, so an error is corrected on piece ten rather than piece ten thousand.
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During production
In-production check
Work in progress is inspected while the order is being made — build quality, finish, consistency between units and progress against the agreed completion date, reported with photographs from the line.
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Before shipment
Pre-shipment inspection
The finished goods are inspected against the agreed checklist: quantity, specification, function, appearance, defects by category, packaging, labelling and shipping marks. Findings are reported before the cargo is released.
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At loading
Loading supervision
Cargo is watched onto the vehicle: carton count, stacking, securing and container condition, closing with photographs of the loaded container and the seal number recorded against your shipment.
What you receive
Reports you can
actually use.
A report is only useful if it answers the question your own management or your own customer will ask. Ours are written to be forwarded — clear findings, dated evidence and a plain statement of what is acceptable and what is not.
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01
Photo sets
Product, packaging, labels, cartons and loading, shot consistently so two orders can be compared against each other.
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02
Video
Function tests, assembly, moving parts and factory walkthroughs — anything a still photograph cannot honestly show.
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03
Written findings
Checklist results, defects listed by type and severity, quantity verification and a clear recommendation on whether to ship.
Reporting pack
Scope agreed per order
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Factory
Supplier summary
Company details, production photos, capability and capacity notes. -
Sample
Sample record
Photographs, video, measurements and the approved reference for the order. -
Progress
Production update
Status against the agreed date, line photographs, first-off pieces. -
Inspection
Pre-shipment report
Checklist results, defect log, quantity and packaging verification. -
Packing
Packing record
Carton marks, labels, pallet configuration, weights and volumes. -
Loading
Loading evidence
Photographs of the loaded cargo, container number and seal.
When something is wrong
Findings are not the end of the conversation.
An inspection that only produces a document has done half the job. What matters is what happens next — and that part is ours too.
Raised with the factory
The issue is taken up with the supplier in Chinese, immediately, with a clear demand: correct, replace, remake or reduce — depending on what the defect is.
Your decision requested
Where a judgement call belongs to you — a minor cosmetic deviation against a hard deadline, for example — you are given the facts and the options, not a fait accompli.
Re-inspection before release
Corrected goods are checked again before they are allowed to move. Approval of the first inspection does not carry over to the fix.
Shipment held if needed
If the goods are not right, the cargo does not leave. A missed sailing costs less than a container of unsellable stock.
Recorded for the next order
Recurring issues change the checklist, the packaging spec or the supplier itself, so the second order is better controlled than the first.
Next step
Send the product, and we will tell you what should be checked.
Different goods fail in different ways. Describe what you are buying and we will propose the control points worth paying for — and the ones that would only add cost.
Send a buying request